Asset previews missing

Incident Report for Playbook Platform

Resolved

This incident has been resolved.

Posted Mar 06, 2026 - 14:31 PST

A fix has been implemented. We are continuing to monitor performance as our systems fully stabilizes.

Posted Mar 06, 2026 - 11:41 PST

Asset previews have now been restored. Some related features may still be recovering as our systems finish stabilizing.

Posted Mar 05, 2026 - 17:36 PST

We are investigating an issue where asset previews are not displaying. All files remain safe. Our team is working on recovering the previews.

Posted Mar 05, 2026 - 14:06 PST

This incident affected: Playbook Web and Playbook Mobile.